For Customers

Customers are encouraged to review Tervita's General Terms & Conditions (GTCs). Unless you have a Master Services Agreement or an equivalent contract with Tervita, Tervita's GTCs will apply to the services provided to you.

A Waste Approval Application Form (WAA) is required for submission and approval of any solid waste for Tervita landfills. Once approved, Tervita will supply a Waste Confirmation Number pertaining to the appropriate waste stream(s). The WAA form can be found at the following links:

Tervita has developed a Reference Guide to help customers understand the requirements of AER Directive 058: Oilfield Waste Management Requirements for the Upstream Petroleum Industry. The Guide is specific to manifesting, waste codes, and classification and gives direction on how to complete an AER manifest, waste code options, and whether the waste chosen is a DOW/NON-DOW or if further testing is required. Access the Guide.

Tervita’s Solid Waste Acceptance Protocol sheets are provincially specific for proper waste characterization and the analytical parameters for each solid waste stream. Details within the protocol sheets outline the various testing requirements and associated concentrations or levels of each parameter. The protocol sheets can be downloaded at the following links:

Tervita provides a broad range of services to natural resource and industrial clients. Our services are delivered through our strategically located network of facilities and specialized equipment and assets. Tervita provides customers with the right services whenever and wherever they are needed.

View and download the full list of our facilities and services:  Facility Listing

Tervita360 is our value-added service that improves management and control over your Tervita service portfolio. To login to your account or find out more information visit Tervita360.